Contacts for Eurosystem collateral

For questions related to a specific eligible asset, please contact the national central bank responsible for reporting the asset for inclusion in the eligible assets database. This is usually the national central bank of the country in which the asset is admitted to trading. For questions regarding the reasons for an asset’s eligibility/ineligibility, you should again contact the relevant national central bank.

The contact information for the national central banks is set out in the table below.

On questions related to the Eurosystem collateral framework in general, please use the chatbot, which will answer your most relevant questions. For more specific inquiries, the chatbot will provide you with our online form, which will reach the ECB collateral team. An answer will be provided as soon as possible.

The former ECB's Eligible Asset Hotline, eligible-assets.hotline@ecb.europa.eu, will be maintained until the 4th of April 2025, after which it will be discontinued and replaced with the online form.

Messages to the ECB should be submitted in English so that they can be processed promptly. Please ensure that you include a message subject which is relevant to your question.